During the warranty period, if any problem, we will make every effort to provide you with satisfactory services. To ensure you receive your full product warranty benefits, please read the following parts carefully:

We certify as below:

1. Hydraulic Chairs

  • Hydraulic pumps and bases are covered by a 2-year limited warranty from the date of placing order.
  • Wrinkling vinyl on all chairs’ seating surfaces is normal and is not a defect. All chairs will progressively do this with age and use.

2. Shampoo & Pedicure Units

  • Our warranty on shampoo units guarantees that they are free of material and workmanship-related defects and that they perform their intended service in a reliable and efficient manner for a period of two years. This only applies under normal use and only when installed and serviced by a licensed professional. The warranty is void if installation and service are performed by someone other than a licensed professional. Please check with local plumbing codes to ensure that you are compliant.
  • A licensed plumber must perform all installation for plumbing and all plumbing-related equipment. Failure to do so will result in the warranty being voided. Documentation must be provided to Yoocell for all plumbing-related warranty issues.

3. Manicure & Others

  • Our instruments are all in accordance with national standards, with a two-year warranty. If there are quality problems during use, they can be repaired for free within two years, but we are not responsible for any damage to spare parts caused by accidentally falling on the ground.

Warranty range doesn’t include the following:

  • The cost of the wearing parts is not covered in the warranty;
  • Do not repair failures caused by physical damage, improper operation, unauthorized changes to the product, and attempt to repair or other natural or manmade disasters.
  • Staining or discoloration of chair vinyl due to normal wear and tear, caused by client clothing (dye in jeans, skirts, etc), use of hair color or bleach is not covered under warranty.
  • Any fading due to exposure of sunlight is not covered under any circumstances.

For any finding, please call us: +86-0757-23377994